Flagship Artifact

Multimedia Video Storyboard

A storyboard concept for a calm, Khmer-language patient education video designed to explain GI procedure preparation, procedure-day expectations, recovery, warning signs, and when to ask for help.

In development Multimedia Learning | Storyboard | Patient Education | Accessibility | UDL | Language Access | GI Procedures

Artifact Overview

This storyboard is part of the Khmer GI Patient Education Design Framework & Learning Toolkit. It demonstrates how patient education can move beyond translated documents into a calm, visual, audio-supported multimedia experience for Khmer-speaking LEP patients preparing for colonoscopy or endoscopy.

The video concept is inspired by clear onboarding-style instructional videos: short, calm, step-by-step, visual, and designed to reduce anxiety before the patient arrives for care.

Design Purpose

Some patients may not read Khmer or English confidently, and some may feel overwhelmed by medical forms, preparation instructions, or procedure-day uncertainty. A short Khmer-language video can help patients see and hear what to expect, review key steps more than once, and prepare with more confidence.

This storyboard is a sample multimedia learning concept only. It does not replace provider explanation, clinic instructions, consent processes, professional interpretation, discharge paperwork, or emergency guidance.

Intended Use

  • Sent before the procedure through a clinic link or patient portal when possible
  • Played during clinic check-in or waiting time on a tablet or clinic screen
  • Used with interpreter-supported education
  • Paired with printed visual handouts
  • Used by family/caregivers when appropriate and permitted
  • Reviewed after discharge for post-procedure care reminders
  • Adapted into shorter modules for different procedure stages

Video Concept: Preparing for Your GI Procedure

Estimated length

3-5 minutes total, or divided into shorter 60-90 second modules.

Tone

Calm, respectful, reassuring, plain-language, not frightening, not childish.

Format

Khmer audio narration, simple visuals, captions, large text, icons, optional English support for staff/caregivers, and screen-reader-friendly transcript in future versions.

Storyboard Sequence

Scene 1

Welcome and Reassurance

Visual: Calm clinic entrance or friendly nurse/interpreter icon.

Narration purpose: Explain that the video will help the patient understand what to expect and that staff/interpreters can help.

Key message: "You are not alone. This guide will help you prepare step by step."

Scene 2

What Is the Procedure?

Visual: Simple diagram of digestive system, not graphic or frightening.

Narration purpose: Explain colonoscopy/endoscopy in plain language.

Key message: "The procedure helps the doctor look inside and understand what is happening."

Scene 3

Why Preparation Matters

Visual: Clean timeline showing days before procedure.

Narration purpose: Explain why diet and prep instructions matter.

Key message: "Good preparation helps the doctor see clearly and may help prevent delay or rescheduling."

Scene 4

Consent and Questions

Visual: Patient, provider, interpreter, and consent document icon.

Narration purpose: Explain that consent means the patient has the right to understand and ask questions.

Key message: "You can ask questions before you agree."

Scene 5

Diet and Prep Timeline

Visual: Simple food/drink icons, clear liquids, clock/timeline.

Narration purpose: Show what to avoid, when to stop eating, and when to follow prep instructions.

Key message: "Follow the timing carefully. If you are unsure, call the clinic."

Scene 6

Day of Procedure

Visual: Check-in desk, bracelet, waiting area, interpreter icon.

Narration purpose: Explain arrival, check-in, interpreter support, and what may happen before the procedure.

Key message: "Arrive on time and ask for language support if you need it."

Scene 7

Sedation and Recovery

Visual: Patient resting, nurse monitoring, ride-home icon.

Narration purpose: Explain that medicine may make the patient sleepy and that a ride home may be required.

Key message: "Do not drive after sedation if your clinic tells you not to."

Scene 8

Going Home Safely

Visual: Home icon, caregiver/family support, printed handout.

Narration purpose: Explain that patients should review instructions and know who will help them.

Key message: "Keep your instructions where you can see or hear them again."

Scene 9

Warning Signs and Call 911

Visual: Phone icon, warning sign, clinic phone, emergency symbol.

Narration purpose: Explain when to call the clinic and when to call 911 or local emergency services.

Key message: "Call 911 or your local emergency number if symptoms feel severe, sudden, or life-threatening."

Scene 10

Teach-Back and Confidence Check

Visual: Patient speaking with nurse/interpreter; checklist icon.

Narration purpose: Encourage patients to repeat key instructions and say what is still confusing.

Key message: "It is okay to ask again. We want to make sure we explained it clearly."

Accessibility and UDL Features

  • Khmer audio narration for patients who do not read comfortably
  • Captions for patients with hearing barriers
  • Large text and high contrast for visual access
  • Simple icons and step-by-step visuals
  • Plain-language script with minimal medical jargon
  • Transcript for staff, interpreters, and screen readers
  • Pause/replay options
  • One idea per scene
  • Printable companion handout
  • Interpreter-supported review prompts

Multimedia Toolkit Connection

This storyboard connects the patient journey module flow, learner profile, teach-back checklist, and sample visual handout into a multimedia learning experience. The goal is to help patients understand, remember, and act on key instructions through multiple pathways: seeing, hearing, reading, asking, repeating, and reviewing.

Future Development Notes

Future versions could include separate videos for colonoscopy preparation, upper endoscopy preparation, procedure-day expectations, and post-procedure care. Each version would require plain-language Khmer scripting, clinical review, cultural review, accessibility review, captioning, audio narration, and user feedback before use in a real care setting.

Relationship to the Toolkit

This multimedia storyboard is the fifth flagship artifact for the Khmer GI Patient Education Design Framework & Learning Toolkit. It supports the larger goal of creating an integrated clinic-facing learning system that can educate, orient, reassure, and check understanding for Khmer-speaking LEP patients before and after GI procedures.

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